FAQ
Do you do more than just herbs?
YES!! Wendi Cleckner is also a midwife, consultant, astrologer, tarot reader and an attorney! Visit her other site at www.freedomandtheseed.com
What is your return policy?
Due to the nature of our products, we do not accept returns. We do offer refunds or reshipments on a case by case basis. Contact us for support.
When will my product arrive?
Shipments will go out 3-5 business days from when your order is placed. We generally ship Monday, Wednesday, and Friday. Shipping time may vary depending on location and shipping schedules.
Do you host special events?
We occasionally do in-person events, but most of our business is online. Contact us if you are interested in events, or sign up for our weekly newsletter!
Are your products organic?
We strive for the best quality we can offer. Most of our products are organic, fair trade, and/or locally sourced.
Do you have a brick and mortar store?
Yes! In Tempe AZ. Reach out for more information.
We also offer in-store pickup for your online order. Use code LOCALPICKUP to pick up your order in person at our store.
Do you make custom herbal mixes?
Yes, I do. Let me know what your wanting/needing and we can get it put together for you!
Are you a licensed herbalist?
No. I am a self-taught Herbalist with 20 years of experience. I attended Southwest Institute of Healing Arts Herbalism program in 2015. I apprenticed with several Herbalist over the years. But my main teachers are my clients and friends.
Do you accept FSA, HSA, or HRA cards?
I can accept payment with any FSA, HSA, or HRA card as long as it can be swiped like a normal debit/credit card. It is up to you to find out if your purchase qualifies for use with these cards.
Do you grow your own herbs
Yes, a few of the herbs I use I grow myself. There are also some I locally harvest. But most of our herbs are sourced from high quality herb sellers that prioritize quality, organic products, and sustainability. Majority of our products are organic and ethically sourced. Some grown in our own garden, some resourced from local farms, and sometimes even wild crafted responsibly and intentionally.
Are your products 3rd party tested and FDA approved?
Herbal products are considered dietary supplements and do not receive FDA approval. The FDA recommends Common Good Manufacturing Practices for herbal products that would require us to hand over manufacturing to a factory. We are not in alignment with production of herbal products in this way, as it does not align with our philosophy, our commitment to quality, or the intuitive nature of herbalism. Our products are handmade in small batches in a home kitchen. This means they are not standardized, but we also believe plant material cannot truly be standardized. Our products are not third party tested and our clientele has been built through trust and personal success with our products. If you want a standardized, third party tested formula, made in a factory location, we would recommend shopping elsewhere.